Sleepmaxx AI

Last Updated: January 2, 2026

This Privacy Policy describes how XF Agencija US Inc. D/B/A Axiom Labz (“Company,” “Sleepmaxx AI,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you access or use the Sleepmaxx AI website, mobile application, and related services (collectively, the “Service”).

By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy.

1. Information we collect

We collect information directly from you, automatically through your use of the Service, and from third-party sources.

1.1 Information You Provide Directly

We may collect personal information you voluntarily provide, including:

Name
Email address
Account login credentials
Payment and billing information
Customer support communications
Self-reported sleep-related inputs, preferences, and responses

You may choose not to provide certain information, but this may limit access to some features.

1.2 Information Collected Automatically

When you use the Service, we automatically collect certain information, including:

IP address
Device type, operating system, and browser
Usage data and interaction logs
App activity and feature usage
Date and time of access
Referral URLs

1.3 Cookies and Similar Technologies

We use cookies, pixels, and similar tracking technologies to:

Operate and improve the Service
Remember user preferences
Analyze usage trends
Support marketing and advertising efforts

You may control cookies through your browser settings.

2. Information from third-party sources

We may receive information from third-party service providers, including:

Payment processors
Analytics providers
Advertising partners
Customer support platforms

This information is used only as permitted by applicable law and this Privacy Policy.

3. How we use your information

We use collected information to:

Provide, operate, and maintain the Service
Prevent fraud, unauthorized transactions, chargebacks, and abuse of the Service
Process subscriptions and payments
Communicate with you regarding your account
Respond to customer support requests
Improve features and functionality
Analyze usage trends
Detect fraud and ensure security
Comply with legal obligations

4. Health and sensitive information

Sleepmaxx AI may process self-reported sleep-related information provided by users.

This information is:

Provided voluntarily by you
Used solely to support app functionality
Not used to provide medical advice
Not shared for advertising purposes

Sleepmaxx AI is not a medical service provider and does not operate as a covered entity under HIPAA.

5. Disclosure of information

We may disclose your information in the following circumstances:

5.1 Service Providers

To vendors who assist in operating the Service (e.g., hosting, payment processing, analytics).

Payment information is processed securely by PCI-DSS compliant third-party payment processors. Sleepmaxx AI does not store full payment card numbers on its own servers.

5.2 Legal Obligations

When required to comply with law, regulation, legal process, or government request.

5.3 Business Transfers

In connection with a merger, acquisition, restructuring, or sale of assets.

5.4 Protection of Rights

To protect the rights, safety, or property of the Company, users, or others.

5.5 No Sale of Personal Data

Sleepmaxx AI does not sell, rent, or trade personal information to third parties.

6. Data retention

We retain personal information only for as long as necessary to:

Provide the Service
Comply with legal obligations
Resolve disputes
Enforce agreements

Retention periods vary depending on data type and legal requirements.

7. Data security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Users rights and choices

Depending on your jurisdiction, you may have the right to:

Access your personal information
Correct inaccurate data
Request deletion of data
Object to certain processing
Withdraw consent where applicable

Requests may be submitted through customer support.

9. International data transfers

Your information may be transferred to and processed in countries other than your own. We take steps to ensure appropriate safeguards are in place for such transfers.

10. Children's privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Third-party links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties.

12. Advertising and analytics

We may use third-party analytics services to better understand how users interact with the Service and to improve functionality.

We do not sell personal information, and advertising technologies are used only in accordance with applicable law and user consent where required.

13. California privacy rights

California residents may have additional rights under applicable law, including the right to request information about data collection and sharing practices.

Requests may be submitted through customer support.

California residents also have the right to opt out of the sale of personal information. As noted above, Sleepmaxx AI does not sell personal data.

14. Changes to the privacy policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of the Service after changes constitutes acceptance of the updated policy.

15. Contact information

XF Agencija US Inc. D/B/A Axiom Labz

300 Delaware Avenue, Suite 210

Wilmington, DE 19801

United States

Email: support@sleepmaxx.ai

Phone: +1 302-508-0730